Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Studio Serein LLC (“Studio Serein,” “we,” “us,” or “our”) website, including any purchases you make through it. By using this site or placing an order, you (“you” or “your”) agree to these Terms. Please read them carefully. Design services engagements are governed by a separate written agreement, not these Terms.

I. Acceptance of Terms

By accessing this website or completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the site. We may revise these Terms at any time, and your continued use constitutes acceptance of the updated Terms.

II. Use of the Site & Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to make a purchase through this site. You agree to provide accurate, current information and to use the site only for lawful purposes. We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion.

III. Products, Pricing & Availability

All products, descriptions, and pricing are subject to change without notice, and availability is not guaranteed. While we make every effort to display accurate pricing, imagery, and product details, errors may occur. If a product is listed at an incorrect price or with inaccurate information, we reserve the right to cancel or refuse any order placed for that product, even after the order has been confirmed, and to correct the error. Colors and finishes may vary slightly from how they appear on your screen.

IV. Orders & Payment

By placing an order, you make an offer to purchase the selected items subject to these Terms. An order is not accepted until we confirm it and process payment. Payment must be made in full at checkout through our authorized payment processors using a valid payment method. You represent that you are authorized to use the payment method provided. Applicable taxes and fees will be calculated at checkout.

V. Shipping, Returns & Refunds

Shipping timelines are estimates and not guaranteed, and risk of loss passes to you upon delivery to the carrier. Returns, exchanges, and refunds are handled in accordance with the return policy presented at the time of purchase; certain items, including custom, made-to-order, or final-sale goods, may be non-returnable. Please inspect items on arrival and contact us promptly regarding any damage or discrepancy.

VI. Intellectual Property

All content on this website—including the Studio Serein name, logo, text, photography, graphics, design concepts, and layout—is owned by or licensed to Studio Serein LLC and is protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited license described below.

VII. Website Content & License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website for personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, modify, or create derivative works from any content without our prior written consent. All rights not expressly granted are reserved.

VIII. Prohibited Uses

You may not use any robot, spider, scraper, crawler, automated script, data-mining tool, artificial intelligence system, or similar technology to access, collect, or reproduce any content from this website for any purpose, including training machine-learning or AI models, without our express written permission. You also agree not to interfere with the site’s operation, attempt unauthorized access, or use the site in any unlawful or harmful manner.

IX. Third-Party Links & Services

This website may contain links to third-party websites, vendors, or services that we do not control. We provide these links for convenience only and are not responsible for the content, products, or practices of any third party. Your interactions with third parties are solely between you and them.

X. Disclaimers

This website and all products and content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free. Any information on this site is for general purposes only and does not constitute professional advice.

XI. Limitation of Liability

To the fullest extent permitted by law, Studio Serein LLC and its members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of this website or any products purchased through it. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

XII. Indemnification

You agree to indemnify, defend, and hold harmless Studio Serein LLC and its representatives from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the site, your violation of these Terms, or your infringement of any rights of a third party.

XIII. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on this page with a revised effective date. Changes are effective upon posting, and your continued use of the site after changes are posted constitutes acceptance of the revised Terms.

XIV. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or your use of the site will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

XV. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@studioserein.com.